Business telephonic communication was never better, faster and diversified than it is toay, with the advent of feature rich-cloud telephony. Conventional business telephone systems are now being replaced with cloud hosted services at bare minimum cost.
Business communication over the years has evolved leaps and bound and cloud telephony is a major technological advancement of that evolution. Earlier business companies were trapped in software operated PBX with long drawn application procedures involving different communication channels. Today cloud telephony is taking over with a virtual single number multiple applications in terms of VoIP, routine call management, recording and tracking caller database and lots more. Continue reading