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Haldirams Streamlines Business Operations with Big V’s Cloud Telephony Solutions

[caption id="attachment_2529" align="alignnone" width="970"]Case Study Haldirams streamlines business operations with Big V’s Cloud Telephony Solutions[/caption]

Haldirams – a well know brand with widespread local and international presence, ...

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Cloud Telephony – Backbone of Modern Day Business Communication

Cloud Telephony - Backbone of Modern Business CommunicationToday business communication scenario is rapidly changing. Organizations are shifting from traditional business telephony systems with limited call handling and location connecting capabilities - to technologically a...
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How IVR Systems Boosting Productivity in Various Sectors

How IVR Systems Boosting Productivity in Various Sectors

What is IVR? According to a definition by webopedia, "IVR (Interactive Voice Response) is a telephony technology in which someone uses a touch-tone telephone to interact with a database to acquire information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user's interaction with the database is predetermined by what the IVR system will allow the user access to." IVRS Services and Its Applicatio...
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Missed Call Marketing coupled with IVR Solutions: Key to Successful Modern Day Marketing

Missed Call Marketing coupled with IVR Solutions: Key to Successful Modern Day Marketing

Modern Marketing has taken a new turn due to technological innovation in the field of telecommunications. IVR and MCM, i.e., Interactive Voice Response Campaign System and Missed Call Marketing Solutions comprise most of the modern marketing techniques through telecommunications. What is IVR? Interactive Voice Response (IVR) is a technology that uses voice ...
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Missed Call Marketing – Changing the Face of Mass Communication

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Marketing has, until now, primarily involved promotion via physical and virtual methods. Flyers, leaflets, online advertisements and more have always formed the heart and soul of a marketing campaign. Recently though, there has emerged a new method for increasing customer engagement, that is, missed call marketing. What Exactly is Missed Call Marketing? Missed call marketing works on the principle of providing service information to the end user without them havin...
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