[caption id="attachment_2529" align="alignnone" width="970"] Haldirams streamlines business operations with Big V’s Cloud Telephony Solutions[/caption]Read more
Haldirams – a well know brand with widespread local and international presence, ...
Today business communication scenario is rapidly changing. Organizations are shifting from traditional business telephony systems with limited call handling and location connecting capabilities - to technologically a...Read more
What is IVR? According to a definition by webopedia, "IVR (Interactive Voice Response) is a telephony technology in which someone uses a touch-tone telephone to interact with a database to acquire information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user's interaction with the database is predetermined by what the IVR system will allow the user access to." IVRS Services and Its Applicatio...Read more
Modern Marketing has taken a new turn due to technological innovation in the field of telecommunications. IVR and MCM, i.e., Interactive Voice Response Campaign System and Missed Call Marketing Solutions comprise most of the modern marketing techniques through telecommunications. What is IVR? Interactive Voice Response (IVR) is a technology that uses voice ...Read more
Marketing has, until now, primarily involved promotion via physical and virtual methods. Flyers, leaflets, online advertisements and more have always formed the heart and soul of a marketing campaign. Recently though, there has emerged a new method for increasing customer engagement, that is, missed call marketing. What Exactly is Missed Call Marketing? Missed call marketing works on the principle of providing service information to the end user without them havin...Read more