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Impact of Cloud Communication on Business Operations

Entrepreneurs are changing the way they operate. Even when Google was just a startup, it was moving beyond traditional means of communication and business expansion. They worked with distributed teams across US and their clients were located around the world.

And today, that exclusive trend has become mainstream.

More and more startups are inclining towards hiring distributed workforce and attracting clients from everywhere. This has been made possible with the explosive growth of cloud communication solutions. In other words, startup innovations are now helping other startups to operate and grow.

India’s own silicon valleys such as Bangalore and Pune are generating their own share of innovative cloud-based communication systems. Products such as YOCC – Your Own Contact Centre by Big V Telecom, are allowing startups grow virtually from anywhere.

About a decade ago, an entrepreneur had to hiring manpower and purchase expensive hardware and software to even have the basic communication infrastructure in place to start a business.

But innovative cloud telephony platforms such YOCC have made it possible for startups to get the benefits of a professional communication infrastructure without buying any infrastructure!

So how does cloud communication work?

The application of cloud technology in telecommunication has made it possible to remotely host communication infrastructure and make it accessible through the internet. Clients of companies like Big V Telecom, can now use this hosted system from anywhere and anytime at will

What is more amazing is the customizability factor of communication systems using cloud technology. Whether they are hospitals, educational institutions, social events, politics, startups or multi-national corporations, products like YOCC can be modified to suite the need of any organization and can be scaled to any size.

And where does it go from here?

Even with such far reaching impacts on business operations, cloud communication has merely scratched the surface. However, it will soon transform the way business is done at large, as solutions like YOCC continue to penetrate deeper into the market aross the world.

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The Unavoidable Fusion of Technology and Politics

The 2008 US Presidential election set a technological landmark for all political campaigns around the world. The extensive use of innovative platforms helped in dissolving the gap between communities and allowed the would be President Barrack Obama, to reach out to diverse corners of society and drive votes.

Amongst all the technology solutions, the implementation of a cloud-based telephonic contact centre played the most crucial role in his landslide election victory.

In India, our political representatives have traditionally made slower progress in adopting new  technologies. However, they have finally gained momentum and are catching up to changing times.

The introduction of cloud technology in India and the rise of domestic firms offering sophisticated solutions, such as Big V Telecom, have been the key drivers of this dramatic shift.

So what is the big hype about cloud telecom VS traditional telecommunication ?

In the past, having a contact centre for handling mass enquiries meant building a team of call centre operatives and technical support staff. Above all, it required the purchase and installation of complex hardware and software and bearing the cost of maintainance.

Cloud telecommunication solutions for the political sphere, such as Jan Samwaad, have lifted much of this burden. Today these solutions have made it possible to candidates to start their own contact centre in a matter of minutes. There is no hardware to purchase or softwares to  install because its all hosted virtually in the Cloud! All they need to do is simply choose a number and sign up for the service.

Candidates can run their entire campaign using this single hotline number.

So how can cloud telephony solutions impact the election season?

Social reach is the most important factor that this technology influences. Political rallies alone lack appeal. The new generation of voters neither have the time nor the inclination to attend such events. The only way to grasp their attention is through a platform which can be accessed at will.

This is where cloud technology steps in. Services hosted in the cloud can be accessed from anywhere and anytime. Constituents can call the hotline number such as the ones provided by Big V’s Jansamwaad and know all about the candidate and even leave a remark or suggestion.

The candidates on their part can even upload their statements made in Parliament and showcase endorcements made in their favour, by popular figures both in politics and society.

Whats more ? Cloud telephony is widely used today to conduct tele-polling to know the approval rating of candidates and various policies.

Big V Telecom’s Jansamwaad is a highly customizable solution which can accomodate special features on demand.

The fusion of technology and politics has already begun and its going to run deeper that expected. The political class has finally begun to realize that as people evolve, so must the platforms of politics.

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Top Reasons Why Businesses Should Move to Cloud Telephony

Huge hardware systems, multiple telephone systems are part of past now. Ambitious and progressive businesses are getting rid of old hardware and switching to cloud based communication solutions that bring more business and more customers. Want to know how?

First impression does the magic

Cloud telephony blesses businesses with highest level of convenience apart from offering faster and simpler communication for the consumers. When a customer receives an easier and quicker communication from you, he becomes your returning customer within no time. If no call goes unattended, every caller getting required information immediately, your customer service can be enhanced tremendously which in turn adds to your customer base. With cloud telephony, your communication system is empowered to handle multiple customers automatically without requiring much manual intervention or supervision.

Forget about huge costs, when cloud telephony is here

Hardware-based phone systems are expensive, require enormous time and money cost apart from regular maintenance. With the latest cloud telephony, you can forget about spending time and money. Even small businesses, individual professionals, consultants can afford and manage cloud based communication solutions without needing technological knowledge or investments.

Almost Do It Yourself

You don’t need any technical assistance or knowledge for running the system. Once it is installed, you can manage and run the system without requiring much intervention. It is quicker, easier and impeccable.

Build Your Brand Identity

A strong brand identity is essential for taking business to new success heights. When you respond immediately with prompt and quality support services, your reputation and brand image improves in the minds of customers. With cloud telephony, you can attend calls from anywhere and thus offer help to your customers at the very moment of their need.

System Downtime….What is it?

Once you move your business to cloud solutions, you will forget about the nightmare called system downtime. Now, you don’t have to think about the number of calls you might have missed during the system downtime of your hardware systems or what your customers would have thought about it? Your customers don’t have to wait to reach to you. The most amazing feature of cloud telephony is maximum up-time offered. It gives you support 24*7*365.

Offices at Different Locations? Don’t Worry. Have One System & Get Going!

Large businesses located geographically diverse locations need not maintain multiple phone systems. Cloud telephony enables you handle all the calls through one system and one place. This not only saves cost but saves your valuable time. New locations can be easily added to the cloud system if needed.

Increasing number of small to large sized businesses and professionals are moving to cloud telephony and boosting their business within no time. Cloud telephony – the latest boon of technology – saves costs, increases reliability and allows you to offer efficient customer support.

What are you thinking about? Be a part of cloud telephony revolution. Experience the magic.

Big V Telecom is the first company to be incubated by Tata Elxsi’s Incub@TE Program. Multiple awards winner, the Company offers a viable franchising business opportunity to aspiring entrepreneurs related to any sector all over India. By franchising with Big V the Franchisee gets accessibility to multiple services like YOCC, Power School, Jansamwaad, Audio Profile and such to enhance the scope of their own

Audio Profile for Architects and Interior Designers Portfolio

Big V Telecom brought forth a new concept, i.e., Audio Profile. Yes, it is an absolutely unique concept that offers an easy and viable option to such professional who still finds it difficult to promote themselves in the far-fetched competitive market. Big V Telecom, the name behind this innovative idea, offers franchising opportunities to aspiring entrepreneurs related to any sector. Our accessible and effective telephony solution in the form of various products, out of which Audio Profile is one, enhances your business prospects.

Audio Profile is a user based customized service that allows the users to provide extensive information about them or their business in their own or professional voice. Audio Profile works like a recorded broacher or catalogue that provides precise detail of your work. From your qualifications to your establishment’s information, from projects that have been undertaken by your firm to budget that you work on, and from your achievements, expertise to accreditations, everything can be included in your audio profile. Using the hi-tech method of an Audio Profile, you can give detailed and meticulous information about all these aspects. An assigned number on your visiting card will do all the magic.

Audio Profile will provide various advantages to your prospective clients in the form of:

  • Single Accessible Number

 

  • Choose Multiple Languages to Record

 

  • Potential to Execute Requisite Services

 

  • Performance Reports

 

  • Project Reports

 

  • Proficiency in Project Management

 

  • Work, Style and Design Approach

 

  • Customized Messages & Greetings

 

Moreover, you get various advantages with Audio Profile, as it facilitates an easy number that captures & follow your leads. Since it’s a customized service, you can choose your preferred language to record your information, you may do a quick and hassle-free up-gradation of your previous records, plus all your important details that you would like to give gets secreted in one place. Being an architect or interior designer you definitely need to get access to this service to get yourself promoted. So, rush up and create your custom made hotline to move your career up through the tallest skyscraper!!

CRISIL Rated, Big V Telecom is the first company to be incubated by Tata Elxsi’s Incub@TE Program because of its innovative and unbeatable services. We have won multiple awards for our business approach. We have also been certified with ISO 27001: 2005 (ISMS) and ISO 9001: 2008 (QMS) for information security management systems and quality management systems, respectively.

Audio Profile for Architects and Interior Designers Portfolio

Big V Telecom brings-forth an amazing next generation wedding concept, Big Shaadi – a wedding call centre. Big Shaadi makes your D day an affair to remember for ages. It is like your own customized call centre for your special day which gives you a combined advantage of entertainment, fun and information. Just provide a hotline number in the wedding invitation card and make your day as special as your union.

Big Shaadi is all set to gear up the wedding temperament at your home few months prior to the wedding day. It also allows you to keep your special memories intact for a lifetime for your generation to witness your grand unison. Some big fun and advantage which you can opt for in your customized call centre include:

About the Couple: Everything that hasmade this heavenly unison possible can be talked about. From how the ‘would be’ couple met and things reached so far creates interest for friends and relatives, so instead of telling them separately time after time, record it at once and let them know.

Preparation & Planning: All the preparations and planning that is taking place to make this relationship possible at a grand scale can be spoken about.

Know More Trivia: You can share great and funny secrets about yourself, your spouse and family members before your marriage. It, certainly, will brighten up the edginess and moods of both the families.

Play a Contest: A contest between bride, groom, their family and friends can be played to further the fervor of the festivity. This fun contest may include trivial and amusing questions about the two people who are to tie the knot. Both families and close friends can participate.

Shower Your Blessings: Through Big Shaadi, blessings or Ashirwaads can be recorded and sent to the ‘would be’ couple. All the elderly persons and relatives can record their wishes in their own voices that would be converted to CDs and can be gifted as a wedding momento. These messages may also be used as background score for your wedding video.

Unforgettable Carnival: The invitees can call on the printed number (in the invitation card) to know everything related to the wedding ceremony. Be it “Sangeet Sandhya”, “Mehendi Ki Raat”, “Wedding haldi”, “Cocktail Party” or “Bachelor Party”, they can be a part of your celebrations. Even those relatives who stay abroad and are unable to attend the reception may get all inclusive ceremonial updates to be a part of the whole carnival.

Value Added Service: Most lavish wedding ceremonies cannot be completed without some people other than family and friends. Beautician, Photographer, Banquet Manager, caterer or a complete Wedding Planner is required to make the day near to perfect for your unison. These people can also give value added services to their clients/patrons and promote and expand their business via this platform.

All the near and dear ones, far or close can have a wonderful and an all new experience of celebrating a grand affair like wedding through ‘Big Shaadi’. So, if you or any of your friends are next in the list of getting married, you should definitely give this service a try and see the wonders working for your big day!

Big V Telecom is the first company to be incubated by Tata Elxsi’s Incub@TE Program. Multiple awards winner, the Company offers a viable franchising business opportunity to aspiring entrepreneurs related to any sector all over India. By franchising with Big V the Franchisee gets accessibility to multiple services like YOCC, Power School, Jansamwaad, Audio Profile and such to enhance the scope of their own

Audio Profile: As Important for Insurance Agents as Insurance Itself!

Audio Profile is a brand new concept in the telecom market, incepted by Big V Telecom. It offers an opportunity to professionals like Insurance Agents to come across their prospective clients with ease. Insurance buyers want to find a top insurance agent who is competent, skilled and is a qualified. Audio Profile is just the right approach that helps you reach them quite convincingly. A simple mobile or phone number gives you an access to record you information and circulate it to your networks.

With the help of an Audio Profile, an insurance agent can paint a clear picture of his role and responsibility as an insurance provider to seek new clients convincingly. He can clearly talk about his qualifications, achievements, services that he renders and more. What are the benefits related to policies that his insurance company has to offer and other such aspects could be spoken about. Plus, he can also inform that how can he be of assistance to the policy seeker. He just needs to provide that one number or ID on his visiting card, social networks or professional links that would be allotted to him as a unique audio profile number.

Audio Profile’s advantages for an Insurance Agent are:

  • Reach Clients via Single Number

 

  • Educate Clients on Policy Related Issues

 

  • Provide Quick and Important Information

 

  • Act as a liaison or Consultant

 

  • Choose Multiple Languages for Clients’ Convenience

 

  • Provide Updates Regularly

 

  • Customized Messages

 

  • Personalized Greetings

 

  • Capture & Follow Leads

 

Audio Profile can also be used by the Insurance Company itself to promote its brand name and services. Since the Company’s profile also matters, they can get a customized Company Audio Profile and distribute it to their franchise dealers and agents for an effective marketing.

Big V Telecom is the first company to be incubated by Tata Elxsi’s Incub@TE Program. Multiple awards winner, the Company offers a viable franchising business opportunity to aspiring entrepreneurs related to any sector all over India. By franchising with Big V the Franchisee gets accessibility to multiple services like YOCC, Power School, Big Shadi, Audio Profile and such to enhance the scope of their own businesses. CRISIL Rated, the company is certified with ISO 27001: 2005 (ISMS) and ISO 9001: 2008 (QMS).

Virtual Telephony- Simplifying Corporate Communications

In present scenario companies are spending so much on their communication systems that even a CFO has to monitor the incurring costs. What we are trying to say is that it’s a vital tool for every business and requires a noticeable investment. The drawback with the traditional telephony systems are their rigidness and current system cannot be expandable as per changing need of the company. Every time you need to purchase a costly hardware and software to install a new system.

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So there was a need of a robust, scalable and seamless telephony platform which is high on features and less on pocket for the corporate. Moreover this platform is scalable as the system runs on cloud, so there is no need of purchase of costly hardware’s and software each time you need to scale up the platform. That next gen virtual telephony for you.

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The virtual telephony platform is so dynamic that it fits to every business entity. VT has given us the power to think of a feature and you can customise your telephony system as per your desire. Many companies discovered this need and offered multiple virtual telephony solutions like Ring central has done a significant amount of business through this technology. There are many more such companies evolved with time on this technology platform which are catering the needs of SME’s, Corporate, Government Bodies, Private Firms and NGO’s.

There are limitless benefits of incorporating the Virtual Telephony solution into your office. So every organization regardless of its sector of operation can have Virtual Telephony. For more details you can visit www.bigv.in, a pioneer name in cloud telephony business, delivering technology with purpose being their forte.

Multiple awards winner, the Company offers a viable franchising business opportunity to aspiring entrepreneurs related to any sector all over India. By franchising with Big V the Franchisee gets accessibility to multiple services like YOCC, Power School, Jansamwaad, Audio Profile and such to enhance the scope of their own