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How Big V Telecom helped Meghe Group of Institutions by bringing all their locations under a single number

Big V Telecom - YOCC

Meghe Group is one of India’s leading educational institutions with 28 schools and colleges spread across India. They have several specializations in the education sector including medical & pharma, engineering, management studies and several more.

However, with such a massive presence across so many disciplines it is quite common for organizations to experience difficulty in streamlining their communication across all verticals. Meghe Group was no exception and was looking for a partner to resolve and enhance their communication and make it easier for interested candidates, parents, students, staff members, employees and all enquirers to reach across their office lines seamlessly.

At the same time, as an organization dedicated to educational upliftment of students, Meghe Group wanted to get the best solution at minimum cost and least infrastructure.

When our guys from Big V Telecom told them that YOCC requires NO additional infrastructure at all, it was a pleasant surprise to them.

Soon after we integrated their entire communication for 28 locations under just one number. Today anyone calling on the YOCC contact centre of Meghe Group of Institutions can access their entire catalog of information on all educational disciplines whether it is for students, lecturers or employees.

The dean/principle and management can also record personalized voice messages which can be heard at the click on a button from the same contact centre number.

The institute even gets more enquiries as YOCC ensures they don’t miss a single call. Better yet, we even gave them the ability of Hot Call Transfer using which a call can be transferred to any mobile or landline where the employee is available.

And with YOCC mobile app and multi-agent login, the management is always aware of what’s happening from anywhere.

So why are you waiting? Contact us today and enjoy the benefits of seamless cloud based communication from anywhere. Click here to check out our complete list of products, features and how they can benefit your institute or business house!